Privacy Policy

Effective July 7, 2009

Privacy Notice Table Of Contents:

  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To Data Security
  • How To Access Or Correct Your Information
  • How To Contact Us

Our Commitment To Privacy
Your sensitive personal information is an essential part of our services, and we diligently protect your privacy to assure it stays safe. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Universal Passports & Visas website. On some pages, you can order products, or send us contact information. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
Birth Date
Company Contact Information
Travel dates and locations

On some pages, you can submit information about other people. For example, if you order a passport for your child or spouse, you will need to submit the recipient’s personal information. In this circumstance, the types of personal information collected are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
Birth Date
Company Contact Information
Travel dates and locations

The Way We Use Information:
We use the information you provide about yourself and others when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. This information is critical for us to expedite your passports or visas with embassies and government agencies, but is only shared with the agencies directly responsible for issuing your passport or visa. We will never sell or release information for marketing or other undisclosed purposes.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website. For example, we may keep track of the number of individuals that visited a certain area on our website, but we will not keep or disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use a secure socket layer to encrypt personal data, and all sensitive payment information is stored on computers secured by a professional merchant service.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us to ask about the information we have on file. We will assist you in obtaining the information upon request. Please contact via email or call us at 1-800-831-2098 to request a review of your personal information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact via email or call us at 1-800-831-2098